List of Printer Error and How to Fix it

Carriage error or Error Code 5100

Condition: An error occurred in the carriage encoder signal.
Problems and Solutions:

• Smearing or scratches on the carriage slit film
  - clean the timing slit film.
• Foreign material or paper debris that obstructs the carriage movement;
   - remove foreign material.
• Ink tank conditions;
   - re-seat the ink tanks.
• If other solution fail, replace one off the following
  - Timing slit disk film
  - Carriage unit
  - Logic board
  - Carriage motor

Line Feed error or Error Code 6000
Condition: An error occurred in the LF encoder signal.
Problems and Solutions:

• Smearing or scratches on the LF / EJ slit film
  - clean the LF / EJ slit film.
• Foreign material or paper debris in the LF drive;
  - remove foreign material.
• If other solution fail, replace one off the following
  - LF / EJ slit film
  - LF / EJ timing sensor unit
  - Paper feed roller unit
  - Logic board
  - Paper feed motor

Purge cam sensor error or Error Code 5C00
Condition: An error occurred in the purge unit.
Problems and Solutions:

• Foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• If other solution fail, replace one off the following
  - Purge drive system unit
  - Logic board

ASF sensor error or Error Code 5700
Condition: An error occurred in the ASF cam sensor.
Problems and Solutions:

• Replace one of the following:
  - ASF unit
  - PE sensor board unit
  - Logic board

Internal temperature error or Error Code 5400
Condition: The internal temperature is not normal.
Problems and Solutions:

• Replace one of the following:
  - Carriage unit
  - Logic board
  - Print head

Ink absorber is full or Error Code 5B00, 5B01
Condition: The ink absorber is supposed to be full. Message on the Monitor screen or printer LCD: Ink absorber full. Service required.
Problems and Solutions:

• Ink absorber is full or waste pad inside the printer is almost full
  - Replace printers Ink absorber pad and reset the ink absorber counter value in the EEPROM.

Print head temperature rise error or Error Code 5200
Condition: The print head temperature exceeded the specified value.
Problems and Solutions:

• Turn off the printer and then turn on if error still persist replace Ink cartridge or print head

EEPROM error or Error Code 6800, 6801
Condition: A problem occurred in reading from or writing to the EEPROM.
Problems and Solutions:

• Replace logic board

VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:

• Replace Print head and logic board (Replace them at the same time.)
• Replace Power supply unit 
• Check and Clean Head contact pin condition of the carriage unit
• Check Cable connection especially the carriage FFC

Carriage lift mechanism error or Error Code 5110
Condition: The carriage did not move up or down properly.
Problems and Solutions:

• Foreign material or paper debris that obstructs the carriage movement
  - remove foreign material.
• Consider replacing:
  - Switch system unit
  - Carriage unit

APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:

• Check for foreign material or paper debris around the purge drive system unit
  - remove foreign material.
• Check for foreign material or paper debris around the ASF unit
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

APP sensor error or Error Code 6A90
Condition: An error occurred during paper feeding or purging.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• check for foreign material or paper debris around the ASF unit;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:

• Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
  - remove the jammed paper and foreign material.
• check for foreign material or paper debris in the cassette or in the PF rear guide;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - PF pick-up unit
  - Logic board

USB Host VBUS overcurrent or Error Code 9000
Condition: The USB Host VBUS is overloaded.
Problems and Solutions:

• Replace Logic board

Pump roller sensor error or Error Code 5C20
Condition: The pump roller position cannot be detected.
Problems and Solutions:

• Replace Purge drive system unit

Ink tank position sensor error or Error Code 6502
Condition: None of the ink tank position is detected.
Problems and Solutions:

• check Ink tank position
• Re-seat or replacement of ink tanks
• Replace parts
  - Spur unit
  - Logic board

Flatbed motor error or Error Code 5012
Condition: An error occurred in the scanner flatbed motor.
Problems and Solutions:

• replace Scanner unit

Valve cam sensor error or Error Code 6C10
Condition: The valve cam sensor was faulty at power-on or when purging was attempted.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• Replace
  - Purge drive system unit
  - Logic board

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